Ford Explorer Steering wheel Mode Button not working after 4" to 4" Sync 3 Upgrade

Ford Explorer Steering wheel Mode Button not working after 4" to 4" Sync 3 Upgrade

After installing the 8.4" Sync 3 upgrade radio, you may notice that your Mode button on your steering wheel no longer functions, this is due to the radio screen size being tied to the steering wheel configuration.

There's a 4-inch Configuration:


And an 8-inch Configuration:



As shown above, the 8-inch configuration has a set of arrow keys on either end of the steering wheel, controlling a respective side of that vehicle's EVIC cluster screen. A 4-inch configuration only controls options on a 4-inch configuration cluster and a 4-inch radio. And, due to the fact the steering buttons cannot be reassigned during programming, the only way to keep all functions of the controls after a 4" to 8" Sync 3 upgrade, is to change the steering wheel out as well.

    • Related Articles

    • My steering wheel controller is not working with the new system.

      In the Brick Kit should be a new steering control module. Make sure that you replace your existing steering wheel controller with the one provided. If it is still not working, then try using your original controller. We’ve found that with some ...

    • Steering Wheel Controls Not Working

      SWC - Steering Wheel Controls Did you install the XP1 harness (if applicable)?  Not all vehicles use the XP1 harness If your original steering wheel control had the phone button and you replaced that with the one from the kit, try your original SWC. ...

    • Ford Cluster issues and Troubleshooting

      Ford clusters are programmed by the VIN so, if; Navigation doesn't show up in a cluster: the vehicle may not have had a factory radio with native Nav. The cluster isn't provisioned for the vehicle's steering wheel: check to see if the customer's ...

    • 2020 - 2021 10 inch screen Ford Explorer upgrade only give 8 inch resolution of screen after install

      An 8 inch display is the default configuration of this upgrade and proper programing is needed for the vehicle to accept the full 10.1 inch display. If you run into an issue of the display on showing you an 8 inch resolution, after installing the ...

    • 2013-2014 Ford F-150 4" to 8" Sync 3 Touchscreen Upgrade

      On the product page there is a photo of the  kit that shows something called a "The hoax module"  ONLY for 2013-2014 Ford F-150 will they be "missing" this item. The customers actually aren't missing anything.  The hoax module isn’t included because ...