Frequent Weather Alerts

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• Dealer Can't Find RSM Code to Add Travel Link to Radio Upgrade

  The Dealer will have to call Sirius Tier II Support and get an authentication code from them, before they'll be allowed to see the RSM code in Dealer Connect. After that, they'll be able to use a Scan Tool to add the feature to the vehicle's BCM. ...

• Sirius sent a signal and the Travel Link and/or Traffic and Weather is not functioning

  The issue is that the vehicle's ACM, which contains the Sirius tuner, needs upgrading. We carry the upgraded ACM module that you will need: https://www.infotainment.com/products/gm-u2k-siriusxm-satellite-radio-upgrade

• Cannot Subscribe to Sirius Guardian Feature

  Cannot Subscribe to Sirius Guardian Feature Please see this statement from our website: Customers who are currently subscribed to the paid subscription of UConnect Access® will forfeit this feature by upgrading to the new UConnect 4 system (which now ...

• Problems transferring over his SIRIUS XM subscription with the radio he got from Infotainment

  Customer is having issues transferring over his XM subscription with the radio he got from us. Sirius is saying that the radio is tied in to someone else's XM radio account? We advise customers to let the trial subscription end and then sign up for ...

• No GPS AND Sirius XM signal AND no yellow plug behind radio

  Your vehicle has an external Sirius tuner. The newer radio you purchased has an internal Sirius tuner. The external tuner is located on the driver's side kneeboard in most vehicles or behind the glove compartment. See picture below. You'll need to ...