While UConnect almost never wants to transfer over UConnect Access to a newly installed radio, you'll sometimes talk to a Tier II rep that will try to accommodate your request. They will ask for an MDN number that can only be found in the settings of ...
When upgrading from a UAV to UAX, you will retain Sirius Guardian / UConnect Access, due to already having the neccassary 4G antenna. You will need to reach out to Sirius Guardian to have the account transferred over to the newly installed UAX, ...
If you do not have Sync - You will not gain (Sync) Bluetooth handsfree calling by upgrading to the Sync 1 GPS navigation radio. A factory-installed Sync module with wiring is required which cannot be added after-factory. If you have Sync but not ...
On the product page there is a photo of the kit that shows something called a "The hoax module" ONLY for 2013-2014 Ford F-150 will they be "missing" this item. The customers actually aren't missing anything. The hoax module isn’t included because ...
Customer is having issues transferring over his XM subscription with the radio he got from us. Sirius is saying that the radio is tied in to someone else's XM radio account? We advise customers to let the trial subscription end and then sign up for ...