I cannot get Uconnect Access Apps

I cannot get Uconnect Access Apps

Uconnect Access is a paid subscription service which allows you to download various apps to your phone that will work with your RA3/RA4. These apps provide certain features like the ability to remotely lock and unlock your doors, start the vehicle etc. It also provides access to a wifi hotspot within the vehicle.


RA4 units are Uconnect Access ready, however most vehicles that originally didn't have an RA4 won't have the necessary antenna to access this service.  The antenna can be purchased through your dealership or Mopar. The rest of the process involves changing out the factory antenna, and then having your dealer change your build codes to show you have the RA4.


It’s an entirely doable process but sometimes not easily done. The hardest part can be getting your dealer to update the build codes, so that when you call UConnect support to activate it they show you have this unit

    • Related Articles

    • UConnect Requiring MDN for UConnect Access Transfer on 8.4 UA Radio Upgrade

      While UConnect almost never wants to transfer over UConnect Access to a newly installed radio, you'll sometimes talk to a Tier II rep that will try to accommodate your request. They will ask for an MDN number that can only be found in the settings of ...
    • Uconnect 5 not saving radio presets.

      For the Uconnect 5 radio upgrades. Sometimes the new radio will not save the AM/FM radio presets saved by the customer. Customer will save presets and after a short time with the vehicle on the radio will remember the presets but if the vehicle sits ...
    • Customizing Lower Icons on the radio screen

      The lower row of icons on the 8.4-inch radio can be customized by entering the UConnect apps screen then pressing & holding the desired icon and dragging then dropping to the desired location on the lower portion of the screen "home row"
    • UAV to UAX Retaining Sirius Guardian / UConnect Access

      When upgrading from a UAV to UAX, you will retain Sirius Guardian / UConnect Access, due to already having the neccassary 4G antenna. You will need to reach out to Sirius Guardian to have the account transferred over to the newly installed UAX, ...
    • Will SRT Pages Be Retained After Upgrading to a UConnect 4 Radio

      When retrofitting your Chrysler-based vehicle with a UConnect 4 radio, if vehicle came of the lot with SRT pages, that code will transfer over to the new radio. After installing the new radio, it will not show immediately, it will require several ...