If you recently purchased a refurbished RBZ and are having operational issues, such as wavy lines, a yellow/purple tinted screen, or the unit powers itself off and on, please try the following reset process:
Radio/canbus reset:
•Remove positive and negative cables from the vehicle's battery.
•Touch and hold the cables together for a few seconds , they might spark slightly.
•Reconnect both cables to the battery.
•With all doors closed, lock the vehicle and let it sit for 15 minutes.
•After the 15 minutes, unlock the vehicle, start the vehicle with the door open, and test the radio .
If the issues persist, please contact the support team directly, or submit a ticket.