BEFORE ATTEMPTING A MASTER RESET PLEASE MAKE SURE THAT YOU'VE HAD THE UNIT INSTALLED IN YOUR VEHICLE FOR AT LEAST 48-72 HOURS. MOST ISSUES WILL BE FIXED IN TIME AS YOUR VEHICLE IS ADJUSTING TO THE NEW SYSTEM.
A master reset only works for Chargers and Challengers with a UAQ or a UAS.
If you are experiencing issues with your UAQ or UAS system please attempt a master reset.
Master Reset
1. Power on the radio.
2. Click on the Phone icon.
3. Hold the top right corner of the screen for about 13 seconds *It may take longer.
4. The radio will shut off and restart.
5. Master reset is complete.