This will happen when you take a US unit and install it into Canada and vise versa. A call to level II support at SiriusXM will fix it by having them “repackage” the signal instead of “refreshing” the signal.
If you do not have Sync - You will not gain (Sync) Bluetooth handsfree calling by upgrading to the Sync 1 GPS navigation radio. A factory-installed Sync module with wiring is required which cannot be added after-factory. If you have Sync but not ...
If your Sirius XM presets disappears every time you shut off the vehicle and turns back on, then please contact Sirius XM. The vehicle may be in demo/dealer mode which Sirius can change. Sirius will send a signal that would refresh your settings, and ...
Customer is having issues transferring over his XM subscription with the radio he got from us. Sirius is saying that the radio is tied in to someone else's XM radio account? We advise customers to let the trial subscription end and then sign up for ...
With the GMC IOU upgrade, after install your SD card, if you get a Map Card Read Error, go to "Settings" the click "Return to Factory Setting." This will cause the map card to read.
The issue is that the vehicle's ACM, which contains the Sirius tuner, needs upgrading. We carry the upgraded ACM module that you will need: https://www.infotainment.com/products/gm-u2k-siriusxm-satellite-radio-upgrade