UAV & UAX bluetooth range is too short

UAV & UAX bluetooth range is too short

After installing a UAV or UAX upgrade, and pairing the head unit with a bluetooth device,  if you notice your linked bluetooth device needs to be extremely close to the unit to hold signal, you'll need a small blue fakra, with an adapter amplifier, that will plug into the green fakra behind your unit. 
If you run into this issue, please reach out to techincal support, at 407-977-5100 option 1, to have them ship out a solution to you.
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