Uconnect 5 not saving radio presets.

Uconnect 5 not saving radio presets.

For the Uconnect 5 radio upgrades. Sometimes the new radio will not save the AM/FM radio presets saved by the customer. Customer will save presets and after a short time with the vehicle on the radio will remember the presets but if the vehicle sits overnight the radio will not remember the presets in the morning. The only fix for this is to do a master reset on the radio then recreate your user profile. After which the radio should be saving the presets. 

1. From the Home screen, click on the far right bottom button, the "Apps" Button.


2. Scroll down in the apps till you see "Settings". Click on Settings. 


3. On the left side of the screen, scroll down till you see "Reset". Click on Reset.


4. On right side, scroll down till you see "Factory Reset". Click on Factory Reset.


The radio will not reset itself, make you profile again and try to save presets once more. They should be saving without issues now.

    • Related Articles

    • Enzo C-INT4CK Instructions

      FCA Heated and Ventilated Seat including Heated Steering Wheel Emulator (C-INT4CK) For those who upgrade to the 8.4" radio and their heated/cooled seats & heated/cooled steering wheel in the new radio are grayed out, we have a solution. Example of ...

    • Uconnect Radio Upgrade - Missing Icons on Home Row

      Uconnect Radio Upgrade - Missing Icons on Home Row Deeper Question: Well I have the media one, but I used to have media and radio as two seperate ones, now I just have media so I have to go there then select satalite radio which is a pain, was nice ...

    • Uconnect Radio Just Installed - Acclimation Period upon Installation

      All Uconnect Radios require an acclimation period for the BCM and the Radio to handshake. Older generation Uconnects, such as the Mygig RER/RHR/RHB/RBZ just need a couple of key cycles if the wrong splash screen / Logo shows up (Vehicle is a RAM, but ...

    • How To Soft Reset RA2

      How To Soft Reset RA2 If you're experiencing any issues with your system the first thing to do is a soft reset. This is similar to doing a soft reset on your cell phone. 1) Put your vehicle into the accessories mode (ACC or RUN) **For key-less start ...

    • Voice Recognition Not Available / UConnect not available error with Handsfree microphone on RER or RHR

      After installing your UConnect Handsfree Microphone into your RER or RHR headunit, and trying to set up voice recognition, if you receive and error stating "Voice recognition not available. UConnect not available," do the below following steps to fix ...