RA4 / RA3
RA4/RA3 troubleshooting steps
RA4/RA3 Radio unit won't power on? After installing your 8.4 RA4 or RA3 head unit, and turning on your vehicle, you should get a splash screen right away. If your screen is completely black, with no backlight, with the engine on, put your ear near ...
RA4 Only - Where's My 3-D Map View?
RA4 Only--Where's My 3-D Map View? Tap Options on main navigation screen. Default option is "Map View 2D." Tap this option a few times until you get the correct view.
No Audio/Audio Only In One Channel (Rear/Front)
Go to the radio settings of the radio. Scroll to the bottom and select system information. Select "Restore to Factory Default." Radio will reset. If still having issues, Perform a Canbus reset. This is where you removing the battery cables (Starting ...
"Radio Locked Please Start Vehicle"
"Radio Locked Please Start Vehicle" If you are receiving this message, then you have either a Chrysler 200, Jeep Cherokee, Jeep Renegade or a Jeep Compass. These two vehicles use a Fiat based computer system and will need to have the vehicle's ...
UConnect Cannot Hear My Voice
If you have paired your device to the unit, but you cannot be heard on a phone call, or the unit isn't receiving voice commands, please check your UConnect Microphone setup. Ram trucks with an RA2, RA3 or RA4 8.4" screen might require a Ram UConnect ...
2017 Jeep Cherokee: No Volume Knob
2017 Jeep Cherokee: No Volume Knob If you purchased a RA3 or RA4 for a 2017 Jeep Cherokee and your original radio has the volume knob on the radio, and not on the dash bezel below the radio screen, this radio will NOT currently work with your ...