Knowledge Base
Infotainment
Help for commonly solved issues: published articles to review as resource.FCA
Recent Articles
Mygig Camera Interface C-INTC2T Pinning Guide
If the vehicle already has the factory connector that our camera kit provides, then you will need to de-pin our RCA wires from our connector and pin them into your factory connector. It's not a good idea to unplug the factory connector and not use ...Updating UBD Radio from 145 to 160
Download this to the desktop of your computer. It will ask if you want to download it anyway, just say yes. 160 https://drive.google.com/file/d/14BK4oi_k2TNoa5nYN2DBm6GXUMlcueDO/view?usp=sharing Once you have it downloaded, just double click the ...Anti-theft Code Retrieval for Uconnect 3 and 4
All Uconnect radios besides 2 of the older models that we no longer support have an anti-theft code. It's a 4 digit number generated based off of the serial number of the radio. If the customer receives a radio that didn't come with the anti-theft ...360 Camera Module Locations
When a customer has to replace their 360 Camera module in their vehicle after upgrading to a Uconnect 5 radio, there are two locations for the 360 module. In the 1500s it is located behind the passenger side kick panel. Once removed you'll see the ...Vehicle Recall - Lost OBDGenie Programming
If a vehicle is called in for a recall, there is a 95% chance the vehicle WILL be flashed by the dealership. Unfortunately if this is the case, the OBDGenie programming WILL be removed. Fortunately, if you still have the OBDGenie, and for 2018+ ...
Popular Articles
Colored FAKRAs/Connectors behind all Chrysler/Dodge/Jeep radios and modules
- White; is AM/FM. - Blue; is GPS/Compass. (Only on units not compatible with - Yellow/Curry; is SiriusXM. (You might find a yellow connector if you remove the blue pigtail on the new unit. Depending on the vehicle, you may find only a yellow port ...SiriusXM States They Cannot Transfer Service
If SiriusXM support is giving you a difficult time transferring service then see below for solutions. Trial Period Transfer: -If you have a newer vehicle and upgraded your Infotainment system though us, you probably have a trial period of SiriusXM ...No Uconnect Access for Apps
Uconnect Access is a paid subscription service which allows you to download various apps to your phone that will work with your RA3/RA4 using the vehicle's telematics module via 3G network. These apps provide certain features like the ability to ...UConnect Jumper Kit Information
Product page can be found by clicking on this link The UConnect Jumper kit is designed to allow you to retain use of your factory microphone when upgrading to an RER or RHR navigation radio. For the RER, the jumper cable is used, the USB cable in the ...Unable to get the Entune App Suite / VIN# Doesn't Work
Unable to get the Entune App Suite / VIN# Doesn't Work 1. Download the two Apps on your phone Entune Entune App Suite 2. Register with your VIN# MAKE SURE THAT YOUR VEHICLE IS COMPLETELY POWERED OFF WHILE REGISTERING. If your vehicle’s original ...